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July 4, 2024
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November 9, 2024Description
Servers, accessories, UX / UI, Implementation
Technologies
Photoshop, Figma
Problem
The client’s digital service platform faced unclear user flows and inconsistent visual structure, which made it difficult for users to understand offerings and complete key actions. Confusing navigation and lack of hierarchy led to high drop-offs and reduced engagement on both desktop and mobile.
Solution
We reimagined the interface with a user-centered UI/UX approach, focusing on clarity, simplicity, and intuitive navigation. By refining information hierarchy, improving layout consistency, and emphasizing key interactions, we delivered a seamless experience that guides users effortlessly through core tasks.
Responsive design enhancements ensured the platform performed beautifully on all device sizes, increasing usability and overall customer satisfaction.
